1) Definitions

• “Voltoria”, “we”, “us”, “our” — the trading name of INCHWARD LIMITED.
• “Company” — INCHWARD LIMITED (Company number 16021412).
• “You”, “Customer” — the individual or business placing an order.
• “Products” — goods offered for sale on voltoria.co.uk.
• “Website” — voltoria.co.uk and any related services or features.

2) Eligibility & Account

You must be at least 18 years old and legally capable of entering into a binding contract. You are responsible for maintaining the confidentiality of your account details and for all activity carried out under your account.

3) Orders & Contract Formation

• Your order constitutes an offer to purchase Products from us.
• A binding contract is formed only when we dispatch the Products and send a dispatch confirmation.
• We reserve the right to refuse or cancel any order, including due to pricing errors, stock availability, or suspected fraud.

4) Pricing & Payment

Prices are displayed in GBP (£) by default and include VAT where applicable in the UK. Additional shipping costs are shown at checkout.

Prices may also be displayed in other currencies for convenience. The final charge will be based on the currency selected at checkout.

Payment is processed securely. If an error in pricing occurs, we may cancel the order and issue a full refund.

5) Shipping & Delivery

Delivery options, costs and estimated times are outlined in our Shipping Policy. Risk passes to you upon delivery to the address provided at checkout.

6) Returns & Refunds

Our returns and refund procedures are explained in our Refund & Returns Policy.

7) Warranty

Products may be covered by a manufacturer’s warranty or a limited warranty provided by us. Details vary by product and are subject to proper use and care.

8) Use of the Website

• You must not misuse the Website or attempt to compromise its security.
• All content is owned by INCHWARD LIMITED or its licensors.
• User-generated content may be moderated or removed at our discretion.

9) Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits liability for death or personal injury caused by negligence.

10) Privacy & Data

Personal data is processed in accordance with our Privacy Policy.

11) Changes to These Terms

We may update these Terms from time to time. The version published on this page is the current version.

12) Governing Law

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

13) Contact & Company Information

• Company: INCHWARD LIMITED
• Company number: 16021412
• Registered address:
  Academy House, 11 Dunraven Place,
  Bridgend, Mid Glamorgan,
  United Kingdom, CF31 1JF
• Email: info@voltoria.co.uk
• Phone: +44 7457 424562